Laptop Rental: The Smart Choice for Remote Teams
The seismic shift towards remote work has redefined work-life balance and fundamentally transformed how companies approach IT equipment...
22
Mar
Services
IT Services Made Simple
At RND-IT, we believe that effective service delivery is all about constant communication and interaction between ourselves and our clients. Whether we are providing a complex technology solution or simply completing a specific task for our clients, it is crucial that we work closely with them throughout the entire process. This enables us to fully understand their needs and requirements and to make sure that we are delivering exactly what they need at every step of the way.
In this way, we can ensure high levels of satisfaction among our clients and help them achieve the results they are looking for. If you are looking for top-quality service delivery in the field of IT, RND-IT is the right choice for you. With our focus on client success and our commitment to long-term relationships, you can trust us to get the job done right, every time.
Why Choose RND-IT?
Competitive rates
Equipment is priced against our wholesale cost, rather than a retail price, unlike many finance companies.
Fast decisions
We can provide a competitive quote within an hour and a credit decision within your working day.
Flexible contracts
Upgrade or add more equipment to the lease at any stage throughout the agreement.
Plug and play
Equipment is configured and tested prior to delivery or installation.
Fully supported
IT support and maintenance are available on every contract.
Environmentally Friendly
We can also offer Data Erasure and WEEE recycling or resale for your existing redundant IT & AV equipment.
Device Selection
Ensuring the right device is in the hands of the right person is crucial for businesses aiming to achieve maximum productivity and performance. However, picking out the ideal equipment from the numerous options available on the market can be a daunting task.
At RND-IT, we have the expertise to guide you in selecting equipment tailored to meet every user’s unique requirements. We’ve got you covered from a MacBook for a marketer to a desktop setup for central support or a lightweight 2-in-1 for a travelling salesperson.
Our team of professionals possesses the technical know-how to recommend the most cost-efficient, productivity-boosting solutions for all your tech needs. As we partner with the most reputable device brands, you can count on our assistance to deliver success.
Device Infrastructure Assessment
Outdated hardware and software can significantly impair employee productivity, increasing maintenance costs and complications. However, at RND-IT, our expertise lies in designing modern and tailored desktop setups for our clients.
Our team of experts conducts in-depth assessments of your end-user devices to identify any weaknesses, vulnerabilities, or areas for improvement. We examine your desktops, laptops, tablets, and mobile devices to ensure outstanding performance, security, and compliance. Our DaaS End User Device Infrastructure Assessment involves:
- Hardware Assessment: Evaluation of your end-user devices to ensure they meet your business needs and are updated and reliable.
- Software Assessment: Review your operating systems, applications, and configurations to guarantee security, optimization for performance, and updates.
- Security Assessment: Thorough security assessment to identify potential risks, gaps, or vulnerabilities.
- User Experience Assessment: Examine your end-users’ experience to identify usability, productivity, and accessibility and suggest improvements.
At the end of the assessment, we provide a detailed report with our recommendations and a plan to address any issues or concerns. With our End User Device Infrastructure Assessment, you can be confident that your end-user devices are optimized for productivity, security and compliance.
Asset Management
At RND-IT, we provide complete lifecycle management for our clients' assets. Our services include detailed tracking of deployment dates, maintenance histories, and upgrades, as well as responsible disposal.
IT Security & Policies
We ensure that our devices have the right privileges, licenses, and policies that are aligned with their unique roles and responsibilities.
Software Management
We provide a comprehensive Software Asset Management solution. Through our services, we can help you save on software licences and manage them more efficiently. Choose us for all of your software asset management needs.
Configuration & Deployment
Many companies struggle with manual device enrollment and configuration, leading to wasted time and limited visibility of assets. Our Modern Desktop Solution streamlines onboarding and offboarding to offer maximum efficiency, customisation, and employee satisfaction. With custom setup, branding, and security configurations, your employees will have the necessary device with the correct access and credentials. Additionally, our New Starter packs provide software enrollment and access management to get you up and running quickly. Invest in our comprehensive solution for a smoother, more efficient process.
- Procurement: We’ll assist you in choosing the most suitable devices for your enterprise and take care of the procurement process on your behalf.
- Configuration: We personalise your devices to meet your exact specifications, which includes installing your preferred applications and software.
- Deployment: We will deploy your devices and ensure they are functioning seamlessly, whether they are being used at home or in the office.
- Training: We offer comprehensive training for your staff to effectively utilize the new devices and address any queries they may have.
Operating System Support
We offer assistance for widely-used operating systems including Windows, macOS, iOS, and Android
Application Support
We provide assistance for various software applications, such as Microsoft Office, Adobe Creative Suite, AutoDesk and many more.
Device Management
We offer comprehensive device management services, including device monitoring, patch management, software updates, and more
Technical Support & Device Management
At RND-IT, we offer comprehensive technical support for businesses, covering level 1 to 4 issues. Our team of experts is available round-the-clock to assist with various problems, from login and access issues to hardware failures and application troubleshooting.
We provide flexible support options, including phone, email, and remote assistance, tailored to meet your specific needs. Our service level agreements are customized based on your organisation’s size, budget, and complexity. Plus, we offer pre-configured spare devices to get you back online when problems arise quickly.
If you want to learn more about our Device Technical Support & Device Management services or would like to schedule a consultation, don’t hesitate to contact us today.
Starter & Leaver Services
Introducing our Starter and Leaver Services by RND-IT – the perfect solution to ensure smooth employee transitions at your company. Our team will work with your IT teams, HR and People teams to create a seamless experience for new employees.
- New Starters: We’ll provide your new hires with necessary device configurations, training and software installations, ensuring that they can start their job on day one without any hassle.
- Leavers: For departing employees, we offer secure data erasure and termination of their access to company devices and data, guaranteeing maximum security for your company data during the transition period.
Additionally, we can recondition, repackage and reimage devices, ensuring that your faulty devices can be revived and redeployed to new starters – this saves you the expense of purchasing new hardware.
Our Starter and Leaver Services by RND-IT lets you know that your employee transitions are well taken care of.
New Starter Services
We offer comprehensive solutions for new employees, including device configuration, software installation, and training.
Leaver Services
We will securely transfer departing employees' data and terminate their access to company devices and data.
Device Reconditioning
After rigorous testing, we are able to optimise and prepare devices for redeployment through various methods such as replacement, reprinting, reapplication, and reconfiguration.
Secure and Accredited
Partner of Certified ADISA Level 8 for complete security and transparent service.
Carbon Offsetting
ESG carbon offsetting through the Re-Use and Re-Marketing of products through the processing facility.
Asset Recycling and Destruction
Upgrading your equipment is exciting, but disposing of the old devices can be challenging. At RND-IT, we provide a complete recycling solution that protects your valuable data and the environment. Recycling with us offers many benefits:
- Environmental Protection: Electronic devices contain hazardous materials that can harm the environment if not disposed of properly. By recycling with us, you can trust that these materials will be safely and responsibly handled, reducing the negative impact on the environment.
- Data Security: We understand that your personal and business data is important and needs to be protected. We take data security seriously and ensure that all data is securely wiped from your devices before recycling.
- Convenience: Recycling your devices with us is easy and convenient. As a partner of an ADISA Level 8 organisation, we offer a device recycling program that streamlines the process.
- Cost-savings: We deliver back cost-savings to your organisation through our End-of-Life remarketing services or donate the money to our chosen charities.
We are committed to offering a complete and responsible recycling solution that complies with UK data regulations. Our process includes a full traceability audit and data destruction certificate.
Contact us today to learn more about our program and how you can recycle your devices responsibly and securely with us.
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